Service & Preventative Maintenance

For Refrigeration & Air Conditioning Equipment

Emergency Call Outs

Here at the Jordon Group we have a team of in house engineers, constantly on call and ready to respond quickly to all of your refrigeration & air conditioning issues and break downs.

If your refrigeration equipment has broken down or requires a routine service then please telephone our service team on 0845 408 4426 for details of our call out charges and to book an engineer.

Maintenance Plans

Many of our customers prefer to take a preventative approach to issues with their refrigeration and air conditioning equipment.

If you would like further information on our range of preventative maintenance plans for refrigeration equipment then please call us or complete a contact form if you would like us to contact you. For more urgent enquiries including refrigeration break down and repairs you should telephone 0845 408 4426 and ask for 'service'.

How long could your business survive without fridges, freezers or air conditioning? How much stock and/or custom do you stand to loose in the event of a breakdown? Make sure that you are covered by one of the Jordon Group's Maintenance Plans for added peace of mind. Please remember that the EU F-gas Regulations make it a legal requirement for you to ensure that your refrigeration & air conditioning equipment is inspected regularly by a qualified engineer (see below for more details).

We provide three levels of cover to suit your requirements – Bronze, Silver & Gold. The table below shows a quick comparison of our maintenance plans, please telephone us for further information and a no obligation quotation.

The European Union’s F-gas Regulation

Did you know that depending on the type of refrigeration equipment you use, you could be legally obliged to have it maintained by a qualified refrigeration engineer up to once every 6 months.

The European Union’s F-gas Regulation No 842/2006 became law on 4 July 2006. This imposes obligations on “operators” of refrigeration and air conditioning equipment. F gases include HFCs, which are the most common refrigerants in use today. The Regulation aims to minmise emissions of these gases, which affect global warming if they escape into the air. A maintenance agreement with the Jordon Group will ensure that you are complying with these regulations through thorough checks of your F-gas equipment as all of our engineers are fully F-gas certified. The F-gas regulations state that operators of equipment with 3kg or more of F-gases must have the system checked at least annually, this interval goes up to once every six months for applications with 30kg or more of F-gases. Other obligations that you must adhere to include the “prevention of leakage and the repair of leaks as soon as possible”, “arranging proper refrigerant recovery by certified personnel”, “maintaining records of refrigerants and of servicing”.

As the Jordon Group is now officially 'Refcom F-Gas Certified'... following the legal requirement that was passed in 2011, outlining that all businesses that install, maintain or service stationery refrigeration or air conditioning designed to contain F Gas refrigerants must obtain an F Gas Company Certificate, means that Jordon can help you comply with the legislation.

It is also wise to know that since this law passed on July 4th 2011, over 50% companies have failed to comply and are now trading illegally. For more details on this read on

For fully qualified expert engineers call the Jordon Group.